1. Introduction & No-Log Commitment
LVCHA VPN ("we") takes your privacy seriously. We follow a strict no-log principle and do not record your browsing history, visited sites, DNS queries, or the contents of your connections. This policy explains how we handle and protect your information.
2. Information We Collect
2.1 Information you provide
When you register an account or contact support, you may provide basic information such as an email address.
2.2 Automatically collected information
To maintain service quality we may collect anonymous, aggregated operational data (such as crash reports and total bandwidth usage) that cannot identify an individual.
2.3 What we do NOT collect
- Browsing or visit history
- Logs linking source IP to destination
- DNS query contents
- The specific contents of transmitted data
3. How We Use Information
We use limited information only to maintain and improve the service, protect network security, and provide customer support.
4. Cookies & Tracking
This website uses essential analytics to understand overall traffic. You can manage cookies through your browser settings.
5. Data Security
We apply industry-standard encryption and access controls to protect data against unauthorized access, alteration, or disclosure.
6. Data Retention
We retain limited information only for as long as necessary to fulfill the purposes described in this policy.
7. Your Rights
You have the right to access, correct, or delete your personal information and may withdraw consent at any time.
8. Children's Privacy
This service is not directed to children under 13, and we do not knowingly collect their personal information.
9. Third-Party Links
This site may contain third-party links whose privacy practices are their own; please review their policies.
10. Changes to This Policy
We may update this policy from time to time; material changes will be posted on this page.
11. Contact Us
If you have questions about this policy, please reach us via in-app support. See also our Terms of Service.